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table of contents
Contents
- List of figures
- List of tables
- List of appendices
- List of abbreviations
- Foreword Nina Olson
- 1. Introduction
- Amy Lawton with Annette Morgan, David Massey and Donovan Castelyn
- Part I. The tax clinic
- 2. A brief history of tax clinics around the globe
- Donovan Castelyn and Annette Morgan
- 2.1 Key findings
- 2.2 Introduction
- 2.3 From humble beginnings
- 2.4 From east to west
- 2.5 From south to north
- 2.6 Conclusion
- 3. Project administration: how to set up a tax clinic
- Amy Lawton
- 3.1 Key findings
- 3.2 Introduction
- 3.3 The foundations of a clinic
- Institutional and/or organisational support
- Costs and wider resources
- Supervision
- Insurance
- Data protection
- 3.4 Clinic design
- Student and supervisor recruitment
- Educational design
- Integration into community (client recruitment)
- 3.5 Concluding remarks
- 3.6 Key reading
- 4. Rationale: tax support for low-income individuals
- Tina Riches
- 4.1 Key findings
- 4.2 Introduction
- 4.3 Historical context
- 4.4 The tax charities – what they really do
- TaxAid
- Tax Help for Older People
- Tax clinics
- 4.5 The tax charities moving forward
- 4.6 Access to the tax charities
- 4.7 A rationale for low-income taxpayer support: common tax issues faced by those on a low income
- Non-tax issues
- Tax complexity
- Expansion of self-employment
- COVID-19
- Late registration and tax returns
- Other changes in how people are paid
- Incorrect PAYE codes
- Pension drawdown
- Proliferation of umbrella companies and disguised remuneration schemes
- Penalties
- Bankruptcy
- Digital exemption and assisted digital
- Working with HMRC to resolve generic tax issues
- 4.8 An international call to action
- 4.9 Concluding remarks
- 5. Rationale: tax and the poverty interface
- Ann Kayis-Kumar, Lily Pan, Michael Walpole, Bradley Hastings and Jack Noone
- 5.1 Key findings
- 5.2 Introduction
- 5.3 Canvassing the tax and wider social issues addressed by the National Tax Clinic Program
- Tax and financial literacy
- The unmet need for tax advice in Australia
- 5.4 Introducing the UNSW Tax and Business Advisory Clinic
- 5.5 Benefit of tax clinics: Australia and internationally
- Opportunities for further research
- 5.6 Concluding remarks
- Part II. Tax clinics and our communities
- 6. Engagement in the community
- Amy Lawton, Annette Morgan, David Massey and Donovan Castelyn
- 6.1 Key findings
- 6.2 Introduction
- 6.3 The external stakeholders in CTE
- Supporting your local community
- Becoming part of the local community
- 6.4 Concluding remarks
- 7. Listening to our communities: the Community Tax Law Project as an example of a low-income taxpayer community-focused service provider
- David Sams
- 7.1 Key findings
- 7.2 Introduction
- 7.3 What does a community-focused tax clinic look like?
- Mission driven
- Community understanding and support
- 7.4 What populations are you going to serve?
- Demographic scope: how do your clients live, work, pray or play?
- Resources and limitations
- Learn from failures
- 7.4 What do these populations need or want?
- 7.5 What specifically does your clinic require to meet these needs and wants?
- Community partners: you cannot reach everyone by yourself
- Social capital: the who, what and when of building your clinic family
- Finances: the lights do not stay on with positive thoughts and well wishes
- 7.6 How do I fix the problem at the source? Yelling up the chain: advocacy as part of the clinic’s mission?
- Community advocacy
- Administrative advocacy
- Litigation as a venue for change
- Governmental advocacy
- 7.7 Conclusion
- 8. Public education: the Tax Club UNILAG
- Edidiong Bassey and Aduloju Oluwatofunmi
- 8.1 Key findings
- 8.2 The context of the Tax Club UNILAG
- 8.3 The creation of Tax Club UNILAG
- 8.4 An overview of the club’s activities
- 8.5 The importance of tax clubs
- 8.6 Some challenges faced by the tax club
- 8.7 Support for the use of tax clubs in education
- 8.8 Looking to the future
- 8.9 Concluding remarks
- 9. Public education: engaging with secondary education in schools
- Michelle Lyon Drumbl
- 9.1 Key findings
- 9.2 Introduction
- 9.3 Tax clinics as defenders of taxpayer rights
- 9.4 Partnering with secondary education
- How the partnership was established
- Benefits of the community partnership
- 9.5 Conclusion
- 10. Taxpayer resolution: improving taxpayer compliance in Indonesia
- Kristian Agung Prasetyo and Khusnaini
- 10.1 Key findings
- 10.2 Introduction
- 10.3 Taxation in Indonesia in a nutshell
- Registration
- Bookkeeping
- Payment
- Reporting
- Audits and penalties
- 10.4 Revenue and taxpayer compliance
- 10.5 Improving individual taxpayer compliance
- The formation of the FoT community
- The development of FoT
- 10.6 Conclusion
- 11. Policy changes: impact on and through the Tax Court
- Keith Fogg
- 11.1 Key findings
- 11.2 Introduction
- 11.3 Government approach
- Regulations and other rules
- 11.4 Role of tax clinics in shaping the law
- Litigation: impact of clinics on the community of low-income taxpayers
- Commenting on proposed legislation, regulations, forms and rules
- Commenting on systemic problems at the IRS
- 11.5 Conclusion
- 12. Marginalised voices: tax and the criminal justice system
- Deborah Wood
- 12.1 Key findings
- 12.2 Introduction
- 12.3 Making Tax Digital
- 12.4 Digital exclusion
- 12.5 Tax issues – people in prison
- Digital exclusion – people in prison
- People in prison/with previous lived experience of prison as clinic clients
- Prison and self-employment
- Tax and self-employment
- 12.6 Student and university benefits
- 12.7 Conclusion
- Part III. Tax clinics and our students
- 13. Pedagogical theory and clinical tax education
- Amy Lawton
- 13.1 Key findings
- 13.2 Introduction
- 13.3 Fostering the next generation of tax advisers: the importance of pro bono
- 13.4 Relevant pedagogical theories
- Employability from tax clinics: work-integrated learning (WIL)
- Growing student motivation and confidence: self-determination theory (SDT)
- 13.5 Concluding remarks
- 13.6 Key reading
- 14. Enhancing student experience: shadowing, role-plays and reflection
- Connie Vitale and Andrew Medlen
- 14.1 Key findings
- 14.2 Introduction: pedagogical rationale
- 14.3 Initial collaboration
- 14.4 Implementation
- Student recruitment
- EOI, CV and job interview
- Participation and presentation
- 14.5 From theory to practice
- Shadowing
- Team-based approach
- Role-plays
- Reflection and report writing
- Career readiness
- COVID-19 and the impact on the student experience
- 14.6 Conclusion
- 15. Introducing tax advocacy to students
- Sarah Lora and Christine Speidel
- 15.1 Key findings
- 15.2 Introduction
- 15.3 The structure of a clinic course
- The seminar component
- The client representation component
- 15.4 Major design choices within the clinic model
- The directive–nondirective continuum
- Level of student responsibility for cases
- Use of examples and templates
- Case supervision
- Tension between client service and student educational development
- 15.5 Developing a reflective practice
- Exercising agency over one’s professional development
- Building the habit of reflection
- 15.6 Skills and direct advocacy experience
- Law firm management
- Ethics
- Multicultural lawyering
- Legal skills
- 1. Interviewing
- 2. Fact and legal investigation
- 3. Client advice and communication
- 4. Document drafting
- The advocacy mind-set
- 15.7 Working with community members
- 15.8 Conclusion
- 16. Developing employability skills through practice-based learning
- Eric O. Boahen, Shampa Roy-Mukherjee, Emmanuel Ambe and James Tuffour
- 16.1 Key findings
- 16.2 Introduction
- 16.3 Rationale for the TAC at UEL
- To raise awareness and provide free guidance in response to the COVID-19 lockdown
- To support employability of our accounting and finance students
- 16.4 Relevant literature
- Voluntary services: student, faculty and practitioner participation
- Pro bono: the participation of experienced practitioners
- 16.5 Clinic design
- Student volunteers
- Practice-led teaching
- External impact, collaborations and partnerships
- Student experience
- The challenges of tax and accounting clinics
- 16.6 Data and methodology
- 16.7 Results and discussion
- Tax and accountancy clinic and employability skills development
- The impact of COVID-19 on student TAC experience
- The measurement of students’ satisfaction: quality of the TAC training
- 16.8 Concluding remarks
- 17. Students’ professional identity and a fully online tax clinic
- Brett Freudenberg, Melissa Belle Isle, Colin Perryman, Kristin Thomas and Ashleigh Cohen
- 17.1 Key findings
- 17.2 Introduction
- 17.3 The Griffith Tax Clinic
- Face-to-face
- Online
- 17.4 Research methodology
- Participants
- 17.5 Data results
- Overall
- Nationality
- PWE (Professional Work Experience)
- Limitations of research and future research
- 17.6 Concluding remarks
- Part IV. Moving forwards
- 18. A research roadmap for tax clinics
- Emer Mulligan and Margaret O’Neill
- 18.1 Key findings
- 18.2 Introduction
- 18.3 Developing the tax clinic as a research project
- 18.4 Mapping the research field
- 18.5 Research methods
- 18.6 Theoretical perspectives
- 18.7 Concluding remarks
- 19. Moving forwards: tax clinics and business schools
- David Massey
- 19.1 Key findings
- 19.2 Introduction: the civic university
- 19.3 Widening participation
- 19.4 The challenge of professional accreditation
- 19.5 Practical experience
- 19.6 Some ideas for clinics going forwards
- Replacing High Volume Agents (HVAs)
- Child Trust Funds
- Cryptocurrencies
- 19.7 Policy clinics
- Desk research for the Office of Tax Simplification
- Educating policy makers
- Drawing on students’ experiences of the tax system
- 22.8 Concluding remarks
- 20. Concluding remarks
- Amy Lawton
- Index